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How often should our aquarium be
serviced?
Your monthly fee is based on
an average weekly,  biweekly, or
monthly services. These are average planned service
calls. Generally, your service technician will arrive within
the parameters of specified regularity. However, we are
working hard to keep many customers aquariums in top condition and
some systems require more or less attention at varying times.
Aquariums are by nature problematic. (This is why you have
contracted with a professional). Emergencies sometimes occur
and require that we alter our schedules. We ask for your
patience if (on occasion) your service times vary. Please feel
free to call on us at any time to inquire about our schedules.
Note * Your service
contract may include unlimited service calls regardless of the
nature of those calls.
You can rest assured that when you have
a problem, we will be there to correct it!
Why does algae grow in my
aquarium?
Cleaning or rotation to
clean decorations will be a regular aspect of your aquarium
service.
Algae is a naturally occurring plant life
which is present in varying forms and in all aquaria. Algae is
not harmful, however it can become unsightly. A good growth of
healthy algae provides an additional food source for your fish
and assists in oxygenation.
Your InnerScapes technician will control growths of
certain algaes in your aquarium. You can assist
us by occasionally wiping some “early growth algae” from the
Interior glass.
Overnight algae “blooms” can sometimes
occur. Algae is dependent upon food and light.
Excess food and light can cause unusual algae blooms.
Changes in water chemistry, temperature, etc. also support algaes
growth.
Algae control is a regular duty of your
aquarium professional. Sometimes, depending on these
many variables, algae blooms require unscheduled
visits.
We are always on call to handle
any problems.
Can "R/O"
water help reduce algae problems?
The answer is a resounding YES! Algae
and bacteria thrive on the total dissolved solids which are
mostly removed in reverse osmosis
filtration.
How much do I feed
my
fish? <<<
Important!Small frequent
feedings are best. Feed a small amount and when it is quickly
consumed by your fish, leaving nothing to fall to the bottom of the
aquarium, you may feed more. A variety of food is very
important for the health and well-being of your aquarium
inhabitants.
Overfeeding will pollute your
system! >>> see fish feeding
page
Why do my fish sometimes
fight amongst themselves?
Fish have different personalities. Some are
aggressive, others are passive.
Fish do eat other fish. If one specimen
becomes weakened or is otherwise too timid, he will fall often
prey to other fish. Even compatible species sometimes will
kill one another. Sometimes death occurs as a result of stress
from being chased by other fish or as a result of competition from
other specimens. We will do our best to recommend compatible
species, but in this field no rule is absolute.
Why do healthy fish becomes
sick?Even established
aquariums with healthy communities can become diseased.
Parasites and bacteria are always present in aquarium water.
Stress due to temperature fluctuations and other factors such as
minute contaminants, can cause outbreaks of
disease.
Note: Your aquarium
technician has extensive experience in the diagnosis and treatment
of aquarium illnesses.
At the first sign of unusual appearance
or behavior in your fish, call us immediately!
You may be
given instructions to continue to observe them or we may wish to
immediately come have a look.
(Most often, you will not be
charged for additional service calls).
We are at your service
24 hours a day, 365 days a
year!
If you have a question or suspect a problem, please give us a
call. We may be able to solve the situation over the
phone.
As
always, we appreciate your business and encourage your
questions.
 E-mail us with your
questions
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